It is paramount that your car is repaired to NCAP safety standards to maintain the safety rating for the vehicle. We make sure of that by using the manufacturer’s repair methods and genuine parts. This ensures that guarantees and warranties are kept valid and up to date. It is reassuring for you to know that your car will be just as safe after a repair as it was before the accident.

What to Do If You Have an Accident

Please read the information below when you have been involved in a motor accident or want to know more about what to do in the event of an emergency.

What to Do If You Have an Accident

  • In the Event of an Accident, Try to Stay Calm

  • If Anybody Is Injured, Inform the Police

  • Do Not Admit Liability, You May Be in Shock

  • Exchange Details with the Other Party Involved

  • Make Sure You Get a Name, Address, and the Vehicle Registration Number

  • Get Third-Party Insurance Details If Possible

  • If There Are Any Witnesses, Take Their Details

  • Always Take Images If Possible

  • Make Notes on the Time, Where It Happened, When It Happened, and Road Conditions, including Whether It Was Wet or Dry

We can assist you with your claim, so please don’t hesitate to get in touch!

Non-Fault Accident Claims

If you have an accident and it is not your fault, we can claim directly from the third-party insurance on your behalf. All we require from you are the details of what happened and the contact details for the other party. We can then issue a claim direct to them via our accident management team. You will also have the use of a hire vehicle, similar to the car that has been damaged. All of this is completely free of charge as the costs go directly to the third party.

Do you need advice?

For further information on our excellent car repairs, call us, in Dunstable, Bedfordshire.

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